Better understand reader engagement and target sales and marketing efforts with our audience management platform, Multipub. Its reporting functionality offers valuable insight into your audience’s habits. Analyze data using the benchmarks that are important to your organization, like source codes, tracking codes, demographics, and financials.  

Then, use this information to craft offers and renewal strategies. Create the right offers for your prospective buyers with step-up pricing, renewals, premiums, and recurring billing. 


Features Designed to Power Consumer Publishers

 

Subscription Management

  • Renewal notices
  • Automatic renewals
  • Recurring billing
  • Installment billing
  • Grace issues
  • Automatic expire/suspend/cancel for non-response
  • Step up pricing
  • Manage subscription agencies


Fulfillment

  • Single copy sales and delivery
  • Single copy returns
  • Print issue fulfillment
  • Email delivery
  • Complaints for re-sending damaged or missing issues
  • Integrate with Satori for address correction
  • Integration for NCOA updates
  • Export builder to export data in any format for any source for issues, invoices, renewals, or shipments
  • Works for any frequency - daily, weekly, monthly, annually, or one-time


Accounting

  • Journal entries with mapping to your GL system
  • Line-item accounting
  • Earned revenue reporting
  • Deferred revenue reporting
  • Accounts receivable
  • General ledger report
  • Month-end processing
  • Revenue recovery system - credit card re-tries and card updater service
  • Foreign currency with API integration for exchange rates
  • Sales tax calculation and reporting
  • Unlimited number of merchant accounts in one system (manage multiple business units)
  • All the major credit card processors
  • ACH payment processing
  • Integrates to GL systems via API or FTP transfer
  • Track sales reps to show their sales for a period to assist in commissions
  • Invoicing for individuals, groups, and agencies
  • Print one invoice or statement for individuals or groups


Marketing

  • Renewals
  • Step up pricing
  • Free trials
  • List management module for both in-bound and out-bound lists
  • Renewal reporting
  • Build promotions with products, prices, lists, premiums, and costs
  • P&L reporting on elements of promotions
  • Group renewal management


CRM System

  • Schedule calls, emails, and follow-up activities
  • Create activities for sales reps to contact subscribers for renewal
  • Record an unlimited number of comments and notes
  • View all activity


Website

  • Paywall
  • Self-service subscriber management portal
  • New orders, renewal orders, and  payments on invoices
  • Magic links from invoices/renewals pre-populate forms on the website


Events

  • Event Registration
  • Attendee reports
  • Event sales/revenue reporting
  • Print badges


Audit Module

  • Audit module for compliance with audit bureaus
  • Qualification dates, sources, and unlimited demographics
  • Projection reports, audit reports, and galleys


General Functionality

  • User-defined screens
  • Query software to build your own reports/outputs
  • Reports available to print, download, .pdf, email, .csv, etc
  • Security system to manage which aspects of software are available to which users
  • Unlimited number of demographic fields are available
  • Barcode/scan module for rapid data entry
  • Import tool to define import layouts for importing data of any type from any source
  • SendGrid integration for emailing invoices, renewals, issues, and notices
  • Scheduling software for scheduling jobs to run automatically at designated dates/times


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